Sample Board Norms and Culture

*This is one example of a document that is often developed as part of the NTC Board Champions Program with our nonprofit clients.

Approved by the Board of Directors | [Nonprofit Organization Name]

We recognize that a healthy, high-performing Board culture is essential to advancing our mission and sustaining public trust. These norms reflect the collective values, behaviors, and expectations we uphold as a Board.

1. Mission-Driven Focus

We remain grounded in our organization’s mission and purpose. Our decisions and deliberations are centered on what is best for the communities we serve.

2. Shared Accountability

We take collective responsibility for the organization’s impact, sustainability, and reputation. We hold ourselves and one another accountable for fulfilling our fiduciary, strategic, and generative roles.

3. Respectful Engagement

We engage with openness, curiosity, and mutual respect. Differing viewpoints are welcomed as a source of strength. We listen actively, speak candidly, and strive to understand before being understood.

4. Confidentiality and Integrity

We honor the confidentiality of Board discussions and organizational information. We act with integrity, avoiding conflicts of interest and disclosing any real or perceived concerns promptly.

5. Commitment to Preparation and Participation

We come prepared to Board meetings, having reviewed materials and reflected on key issues. We participate constructively in meetings and support Board decisions once made.

6. Continuous Learning and Improvement

We embrace opportunities for growth — individually and as a Board. We regularly assess our performance and seek to strengthen our governance practices.

7. Support for Leadership and Staff

We respect the distinction between governance and management. We support the CEO/Executive Director’s leadership while providing appropriate oversight and strategic guidance.

These norms are a living framework. The Board will revisit and refine them as needed to ensure alignment with our evolving mission, values, and responsibilities.

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